In this section we introduce you to:

1. Contact details
2. How do we obtain personal data?
3. What personal data do we process?
4. To whom do we transfer personal data?
5. How long do we store your data?

Contact details

Art Quartz SRL is the controller of the personal data processed through www.piatrata.ro. 

Contact details:

Bucharest, Romania, Drumul Gării Odăi, 42, Otopeni, 075100.

email: info@artgranit.ro

phone number: +40 312 296 230

How do we obtain personal data?

We obtain your personal data when:

• you create an account or register via Facebook or Google page
• you shop on the website
• when you make a request on the site
• you leave a comment or message on the page or blog
• you direct a complaint to us
• subscribe to the latest news
• represent your company to us

When you connect with your Facebook or Google page, information related to these pages is processed. If we process data from sources other than those listed above, you will be informed if this action is not harmful. 

What personal data do we process?

Regardless of how you interacted with your Piatrata.ro account, there are several ways in which we process personal data. 

We collect email and name data when it comes to:

• account creation
• logging in via your Facebook account
• when you want to receive new offers for marketing and advertising purposes
• publishing comments on the website or blog
• collecting personal information

Logging in via Google - name, email, language preferences, profile picture.

Order history helps us to find out what products you have ordered before. 

Direct communication with you - email, phone number, physical address

Scheduling a showroom visit - name, email, phone number, day/time of appointment. 

To whom do we transfer personal data?

We share your personal data with companies that provide the same services on our behalf, as well as other data hosting services, digital marketing agencies and market research providers. If your information goes to other countries in Europe, we ensure that those sources have the same level of security and protection as ours. 

You may have wondered which companies we may disclose information to. Below we show you examples:

• Companies providing IT and support services, data storage, data cleansing, etc.
• Companies providing web hosting services
• Delivery services
• Social media and advertising
• Audit companies

How long do we store your data?

Your order history, account details, delivery address, are stored for as long as you have an account on the site, plus a period of at least 3 years from the date of account deletion to protect your rights and interests. 

For a period required by law (accounting documents such as invoices issued are archived for 10 years)

Until you decide to unsubscribe from the newsletter

We delete accounts that have not been used for more than 12 months

In case we do not give you an exact time period for the processing and storage of your personal data, we rely on the following principles:

We only store information for as long as we need it for the activities mentioned;

Our services are designed in such a way that we do not store your data for a longer period;

We always respect the deadlines required by legal provisions;

We assess security risks in relation to the use and storage of your data.