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Complaints form

Form notifications and complaints

Any disputes between you, the "Buyer" and the "PIATRATA" will be settled amicably. If this is not possible, it will be up to the competent courts in Bucharest.

Legal regulations regarding the settlement of any complaints:

1. www.anpc.ro

2. If you have problems with an order, which do not seem to be resolved by e-mail or with the person you are talking to, please send an email to info@artgranit.ro, we will respond within 48 hours.

3. Fill goods return form below.

4. Online dispute resolution: click here


Name Surname
Complaint category:

Please choose the attribute that
is the object of your dissatisfaction.

Personal data